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Do I receive a confirmation email when my return package has arrived?
Yes. You will receive a confirmation email from us once we have received your return package.
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How long does it usually take for the reimbursement to take place?
Is a direct replacement of the returned item possible?
Do I get a refund of shipping costs when I return my order?
Is your return not shown in the order overview?
What happens to my returns after I send them back to you?
Find more answers here
How can I return my order?
How long does it usually take for the reimbursement to take place?
Is a direct replacement of the returned item possible?
Do I get a refund of shipping costs when I return my order?
Is your return not shown in the order overview?
What happens to my returns after I send them back to you?
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