SHOP BY FIT
Top Brands
SHOP BY CATEGORIES
Sportswear
Stories
What happens to my invoice if I return an item?
Once our return center receives and inspects your package, your open balance will automatically adjust. You only need to pay for the items you keep. If you have already overpaid your invoice before making the return, the overpaid balance will be refunded directly back to your original payment method.
Was this answer helpful?
Your feedback is very important to us. It helps us improve.
Find more answers here
How long does it usually take for the reimbursement to take place?
Is a direct replacement of the returned item possible?
How can I return my order?
Do I get a refund of shipping costs when I return my order?
Is your return not shown in the order overview?
What happens to my returns after I send them back to you?
Find more answers here
How long does it usually take for the reimbursement to take place?
Is a direct replacement of the returned item possible?
How can I return my order?
Do I get a refund of shipping costs when I return my order?
Is your return not shown in the order overview?
What happens to my returns after I send them back to you?
Customer care
Haven't found the answer you're looking for?
Find your answer in just a few clicks or contact us for further support.
Chat with us
Get 24/7 help from our Chatbot and avoid waiting times.
Give us a call
Mo - Fr 9 am - 6 pm Sa & bank holidays 9 am - 6 pm