I cannot see the campaign in my app. What can I do to benefit from the campaign?
Make sure to always be on the latest app version and select the right country in your settings. You can update to the newest app version in the App Store or Google Play store. Happy shopping!
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Do the Black Friday campaigns include all items in the shop?
I have ordered something during an earlier campaign and now the exact item is further reduced in price. Can I somehow benefit from the current campaign reduction?
According to the tracking link my delivery has been "electronically transmitted", but the status is not changing after this. When will my order be processed further?
Is my parcel delayed?
I have received a wrong size or colour. How can I receive the correct size/color now including the Black Friday reduction?
I have not received a return confirmation, how can I be sure my return has reached you?
Why is there no Cyber Weekend Sale in your Shop?
Find more answers here
Do the Black Friday campaigns include all items in the shop?
I have ordered something during an earlier campaign and now the exact item is further reduced in price. Can I somehow benefit from the current campaign reduction?
According to the tracking link my delivery has been "electronically transmitted", but the status is not changing after this. When will my order be processed further?
Is my parcel delayed?
I have received a wrong size or colour. How can I receive the correct size/color now including the Black Friday reduction?
I have not received a return confirmation, how can I be sure my return has reached you?
Why is there no Cyber Weekend Sale in your Shop?
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