How can I track my order?

To check the delivery status of your order, check the shipping confirmation you received through email. For each package that is shipped to you, you will receive a shipping confirmation that includes a link to track the shipment.

If you agreed to use your email address for shipment tracking purposes, you will receive several emails from Hermes. On the order day, when the parcel is shipped, a day before the order is planned to be delivered, in case the parcel is redirected to the parcelshop and also a confirmation when you return your product.

This way you always know where your shipment is and how long it will take to get it to you.

Please note: If a delivery attempt is unsuccessful and your package is redirected to a parcel shop, the exact pickup location is often only visible in the tracking if you have a personal account with the shipping service provider (e.g. Post AT).