05d22h51m45s
ABOUT YOU Fashion Week: Deals with up to 40% off
SHOP BY FIT
SHOP BY CATEGORIES
Sportswear
Stories
I haven’t received my payment link. What should I do?
Your personal payment link is generated and sent exactly 4 days after your order leaves our warehouse. If you haven't received it after 5 days, please check your spam folder. If it is still missing, you can view your open balances and access the direct link anytime via your order history within your customer account overview.
Was this answer helpful?
Your feedback is very important to us. It helps us improve.
Customer care
Haven't found the answer you're looking for?
Find your answer in just a few clicks or contact us for further support.
Chat with us
Get 24/7 help from our Chatbot and avoid waiting times.
Give us a call
Mo - Fr 9 am - 6 pm Sa & bank holidays 9 am - 6 pm